First Contact Software Consultants, Inc.

ALM920 - Application Lifecycle Management 12.0 Delta

2.0 days
$1,500.00

Course Outline


This course is for those who have completed the Application Lifecycle Management 11.5 Essentials course and require knowledge of the new and additional features in the ALM 12.0 application. Students learn how to work with the Desktop client and the new Web client. In addition, using the HP Sprinter and its new features is discussed.

The hands-on labs for this course use version 12.0 of the Application Lifecycle Management software.

Software Versions: 12.0

LocationStart DateClass PriceRegistration Link
Classes are available on an on-demand basis. Please contact us for availability.

ALM120 - Application Lifecycle Management 12.0 Essentials

5.0 days
$3,750.00

Course Outline


This course provides the tools you need to implement and use Application Lifecycle Management 12.0. Students learn how to manage quality information throughout the development cycle, from constructing requirements, designing and executing tests, through monitoring defects.

The hands-on labs for this course use version 12.0 of the Application Lifecycle Management software.

SOFTWARE VERSION: 12.0

LocationStart DateClass PriceRegistration Link
Classes are available on an on-demand basis. Please contact us for availability.

First Contact Signature - Using ALM/Quality Center

5.0 days
$3,750.00

No Minimum Enrollment!


First Contact Software Consultants is proud to present another in our Signature series: Using ALM/Quality Center

This course covers the core functionality of ALM/Quality Center from defining Releases and Cycles, Requirements, Test Planning and Executions, through Defect Tracking. The information presented will cover how a user can organize and track information over the lifecycle of a test project.

Approximately 70% of the class is devoted to lab exercises

Intended Audience: Quality assurance engineers, testers and business analysts.

Prerequisites: None

LocationStart DateClass PriceRegistration Link
Classes are available on an on-demand basis. Please contact us for availability.

First Contact Signature - ALM/Quality Center Advanced Reporting

1.0 days
$750.00

No Minimum Enrollment!


First Contact Software Consultants is proud to present another in our Signature series: ALM/Quality Center Advanced Reporting

This course covers the customization and usage of the various reporting options available within ALM/Quality Center.

The topics in this course are included in Using ALM/Quality Center. Do not take this class if you have taken the Using QC/ALM class.

Approximately 80% of the class is devoted to lab exercises

Intended Audience: Quality assurance engineers

Prerequisites: ALM/Quality Center experience, but not the Using ALM/Quality Center class.

LocationStart DateClass PriceRegistration Link
Classes are available on an on-demand basis. Please contact us for availability.

First Contact Signature - HP Sprinter for ALM/Quality Center

1.0 days
$750.00

No Minimum Enrollment!


First Contact Software Consultants is proud to present another in our Signature series: HP Sprinter for ALM/Quality Center

This course focuses on using HP Sprinter to run manual tests. Upon completion of the ALM/Quality Center course, students will be able to:

  • Run manual tests in HP Sprinter
  • Use advanced features of HP Sprinter

The topics in this course are included in Using ALM/Quality Center. Do not take this class if you have taken the Using QC/ALM class.

Approximately 70% of the class is devoted to lab exercises

Intended Audience: Quality assurance engineers

Prerequisites: Understanding of development and execution of Test Cases within ALM/Quality Center
LocationStart DateClass PriceRegistration Link
Classes are available on an on-demand basis. Please contact us for availability.

First Contact Signature - ALM/Quality Center Project Customization

1.0 days
$750.00

No Minimum Enrollment!


First Contact Software Consultants is proud to present another in our Signature series: ALM/Quality Center Project Customization

This course covers the tasks that are performed by project managers and testing leads to setup the ALM/Quality Center Project before users have access. The course focuses on the creating, planning and customization of projects so that they can better suit individual company needs.

Approximately 70% of the class is devoted to lab exercises

Intended Audience: Project Owner, Power Users

Prerequisites: Using ALM/Quality Center

LocationStart DateClass PriceRegistration Link
Classes are available on an on-demand basis. Please contact us for availability.

First Contact Signature - ALM/Quality Center Work Flow Customization

1.0 days
$750.00

No Minimum Enrollment!


First Contact Software Consultants is proud to present another in our Signature series: ALM/Quality Center Work Flow Customization

This course covers custom configuration of ALM/Quality Center projects using the Project Workflow and the Script Editor features. Workflow customizations can greatly enhance the usability of ALM/Quality Center.

Approximately 80% of the class is devoted to lab exercises

Intended Audience: Project Owner, Power Users

Prerequisites: Using ALM/Quality Center

LocationStart DateClass PriceRegistration Link
Classes are available on an on-demand basis. Please contact us for availability.

First Contact Signature - ALM/Quality Center Site Administration

1.0 days
$750.00

No Minimum Enrollment!


First Contact Software Consultants is proud to present another in our Signature series: ALM/Quality Center Site Administration

This course covers the tasks performed by site administrators to set up and configure ALM/Quality Center and on the functionality available in the Site Administrator area.

Approximately 70% of the class is devoted to lab exercises

Intended Audience: Quality assurance engineers, Project Owners, Power Users

Prerequisites: Knowledge of ALM/Quality Center will be helpful.

LocationStart DateClass PriceRegistration Link
Classes are available on an on-demand basis. Please contact us for availability.

First Contact Signature - ALM/Quality Center Migration

1.0 days
$750.00

No Minimum Enrollment!


First Contact Software Consultants is proud to present another in our Signature series: ALM/Quality Center Migration

This course covers issues of migrating data from a previous installation of ALM/Quality Center to ALM/Quality Center v12

Approximately 75% of the class is devoted to lab exercises

Intended Audience: Project Managers, Directors or Administrators who will be involved in the migration and installation of ALM/Quality Center.

Prerequisites: Knowledge of the Windows environment. Previous knowledge of ALM/Quality Center will be helpful.

LocationStart DateClass PriceRegistration Link
Classes are available on an on-demand basis. Please contact us for availability.

First Contact Signature - ALM/Quality Center Business Models

1.0 days
$750.00

No Minimum Enrollment!


First Contact Software Consultants is proud to present another in our Signature series: ALM/Quality Center Business Models

This course encompasses creating business models with ProVision by MetaStorm. Focus will be put on breaking down the processes of your business into simple steps in order to translate them into the building blocks for a business model. Once completed those business models will be imported into ALM/Quality Center to be linked to requirements.

Approximately 80% of the class is devoted to lab exercises

Intended Audience: Administrators, ALM/Quality Center users, QA testers, Business Managers

Prerequisites: Knowledge of ALM/Quality Center is an asset

LocationStart DateClass PriceRegistration Link
Classes are available on an on-demand basis. Please contact us for availability.

First Contact Signature - Understanding and Developing Software Requirements

1.0 days
$750.00

No Minimum Enrollment!


First Contact Software Consultants is proud to present another in our Signature series: ALM/Quality Center Understanding and Developing Software Requirements

Requirements are the most misunderstood -- yet the most crucial -- part of systems development. If the requirements are wrong, you end up with loads of late re-work, or even worse, with the wrong system. Your requirements process must be your own, but it should be based on field-proven techniques and templates. This course presents how to develop software requirements.

Approximately 40% of the class is devoted to lab exercises

Intended Audience: Quality assurance engineers, testers and business analysts.

Prerequisites: Knowledge of the Windows environment. Previous knowledge of ALM/Quality Center will be helpful.

LocationStart DateClass PriceRegistration Link
Classes are available on an on-demand basis. Please contact us for availability.

Quality Center/ Application Lifecycle Management 11 Suite

5.0 days
$3,750.00

No Minimum Enrollment!


This course covers the main functionality of Quality Center from defining Releases and Cycles, Requirements, Test Planning and Executions, through Defect Tracking. The information presented will cover how a user can organize and track information over the lifecycle of a test project. Tasks performed by site administrators to set up and configure Quality Center and on the functionality available in the Site Administrator area are covered on Day 3. Tasks that are performed by project managers and testing leads to setup the Quality Center Project before users have access are discussed on Day 4 with a focus on the creating, planning and customization of projects so that they can better suit individual company needs. Finally on Day 5 the course covers the customization and usage of the various reporting options available within Quality Center.

Please note that this course comes with our First Contact Signature guarantee: With a paid registration, we will guarantee the course will not be cancelled due to limited enrollment!

LocationStart DateClass PriceRegistration Link
Classes are available on an on-demand basis. Please contact us for availability.


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