First Contact Software Consultants, Inc.

BSM220 - Business Service Management 9.x Advanced

5.0 days
$3,750.00

Course Outline


This advanced, modularized, instructor-led course is designed for technically experienced Business Service Management (BSM) 9.x administrators and support personnel. It covers advanced concepts, principles, methodologies, and hands-on configuration of the HP BSM software and solutions. In addition, this training will provide an opportunity for BSM administrators to learn how to extend the value of their current implementation of HP's Application Performance Management enterprise software management solution.

The hands-on lab exercises in this course use Business Service Management version 9.22. Note that the length of this course can be from 2 to 5 days, depending on which modules are selected for presentation.

Software Version: 9.22

LocationStart DateClass PriceRegistration Link
Classes are available on an on-demand basis. Please contact us for availability.

BSM160 - Application Performance Management 9.x for Operators

2.0 days
$1,500.00

Course Outline


This two-day, entry-level, instructor-led classroom training offers business operators and end users, who are new to HP Business Service Management (BSM) 9.2, the opportunity to develop hands-on experience in applying the fundamental concepts, principles, and methodologies for managing the Application Performance Management (APM) components of BSM. This course is recommended for individuals who are responsible for providing operational visibility into the performance and availability of mission-critical applications.

The hands-on lab exercises in this course use Business Service Management version 9.2.

LocationStart DateClass PriceRegistration Link
Classes are available on an on-demand basis. Please contact us for availability.

BSM120 - Application Performance Management 9.x Essentials

5.0 days
$3,750.00

Course Outline


This five-day, instructor-led classroom staining offers technical personnel the opportunity to learn and experience managing the Application Performance Management (APM) side of Business Service management (BSM) 9.2. This course is designed for individuals who are responsible for the performance and availability aspects of mission-critical applications and for the configuration and administration of BSM.

The hands-on lab exercises in this course use BSM version 9.2.

SOFTWARE VERSIONS: 9.0 - 9.2

LocationStart DateClass PriceRegistration Link
Classes are available on an on-demand basis. Please contact us for availability.

BSM 9 Boot Camp

2.0 days
$1,500.00

No Minimum Enrollment!


This course covers the main functionality of HP's Business Services Management V9 (formerly Business Availability Center) specifically tailored for power users who would like to learn how to use the software to effectively monitor and manage their IT infrastructure. Students will be given then training required to set up and administer the main BAC components including BPM, VuGen, RUM, SiteScope, uCMDB, modeling studio, Discovery & Dependency Mapping, SLAs and reporting and alerts.

LocationStart DateClass PriceRegistration Link
Classes are available on an on-demand basis. Please contact us for availability.


Copyright 2012 - First Contact Software Consultants Inc.
Site Map | Privacy Policy
Connect with us on Linked