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Course Catalog
First Contact provides instructor led training for the HP Software portfolio. For your convenience, we’ve provided descriptions for each product as well as links to the associated course outlines. You can also follow the links to check for upcoming courses at any of our four training locations.
- Quality Center
- Performance Center
- Business Availability Center (BAC)
- Project & Portfolio Management Center (PPM)
- First Contact Custom Courses
Quality Center |
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HP Quality Center is a software quality management system that allows teams to centralize and manage testing processes, assets and workflows. The solution organizes project releases, requirements, test plans, execution results and defect management in a central repository for distributed access. Advanced dashboards and reporting capabilities give teams enhanced visibility to project status and ensure a higher level of quality in delivered systems.
Current courses for this product:QuickTest Professional (QTP) |
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HP Quicktest Professional allows QA staff to create reusable, repeatable automated tests as an enhancement to manual testing. With Quicktest Professional’s broad application support, testers can create tests and test frameworks to reduce the cost of functional and regressions testing, catch defects earlier, and improve application quality.
Current courses for this product:Service Test |
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HP Service Test is a SOA testing solution that simplifies and accelerates the automated functional testing of SOA services. It reduces the time required to test SOA services and helps ensure that these services meet your business requirements prior to deployment. It enables your organization to simplify your web services testing processes and minimize the need for scripting by automating capabilities.
Current courses for this product:Business Process Testing (BPT) |
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HP Business Process Testing allows QA staff and business analysts to develop keyword-driven test frameworks for either manual execution or automated execution with Quicktest Professional. With HP Business Process testing, staff build complex test cases from building block components, which allows tests frameworks to develop rapidly without excessive programming. HP also offers BPT solution kits for SAP and Oracle applications.
Current courses for this product:Introduction to Testing Applications |
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This course provides the basics of software testing. It discusses several testing principles, models, and techniques in order to grasp the purpose for software testing.
Current courses for this product:Performance Center |
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The course covers material from both the Administration and User sites. The Administration topics are designed to teach the student important concepts that are used to maintain the Administration site, set up users, and manage resources. The User Site topics include how to schedule tests, run tests, and analyze test results. Students will learn how to effectively and efficiently plan, create, schedule and run a simple test based on the goals determined at the planning phase. They will also learn how to interpret analysis graphs and achieve set performance testing goals.
Current courses for this product:Diagnostics |
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HP Diagnostics is an application-server monitoring technology for J2EE and .NET applications. With HP Diagnostics, LoadRunner performance engineers or BAC operations staff can quickly see a breakdown of transaction performance down to the EJB or method level to identify problematic code and memory leaks. With its advanced analysis capabilities, Diagnostics allows the user to follow transaction chain of calls even for distributed transactions, and integrates the results with LoadRunner and BAC transactions for true drill-down analysis.
Current courses for this product:LoadRunner |
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HP LoadRunner is a highly scalable and robust performance testing platform. With LoadRunner, performance engineers can create real-world testing conditions in the lab and identify performance bottlenecks before applications or service packs are rolled out. With LoadRunner’s advanced capabilities and diagnostics, performance engineers, system architects and developers can work collaboratively to understand system capacity and optimize the performance of each layer.
Current courses for this product:SiteScope |
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HP SiteScope is an agentless server monitoring solution for LoadRunner and Business Availability Center, supporting dozens of web servers, application servers and database server types and protocols. HP SiteScope can also be used in a standalone mode to provide server monitoring, alerting and notification services to IT operations and is available with an optional fail-over module which ensures 24 x 7 monitoring in the toughest of conditions.
Current courses for this product:Introdution to Testing Applications |
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This course provides the basics of software testing. It discusses several testing principles, models, and techniques in order to grasp the purpose for software testing.
Current courses for this product:Business Availability Center (BAC) |
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HP Business Availability Center is a multi-component platform which allows IT operations to proactively monitor applications in production and respond quickly to triage performance issues to resolve issues.
Current courses for this product:SiteScope |
View Course Schedule | |
HP SiteScope is an agentless server monitoring solution for LoadRunner and Business Availability Center, supporting dozens of web servers, application servers and database server types and protocols. HP SiteScope can also be used in a standalone mode to provide server monitoring, alerting and notification services to IT operations and is available with an optional fail-over module which ensures 24 x 7 monitoring in the toughest of conditions.
Current courses for this product:Diagnostics |
View Course Schedule | |
HP Diagnostics is an application-server monitoring technology for J2EE and .NET applications. With HP Diagnostics, LoadRunner performance engineers or BAC operations staff can quickly see a breakdown of transaction performance down to the EJB or method level to identify problematic code and memory leaks. With its advanced analysis capabilities, Diagnostics allows the user to follow transaction chain of calls even for distributed transactions, and integrates the results with LoadRunner and BAC transactions for true drill-down analysis.
Current courses for this product:Univeral CMDB |
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HP Universal CMDB (Configuration Management Data Base) is a repository for maintaining the IT service configuration view, and maps infrastructure and application components to one another. By maintaining a mapping of the relationship between IT infrastructure components, application components and services, IT is better equipped to manage changes and understand change impacts before implementation.
Current courses for this product:Project & Portfolio Management (PPM) Center |
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HP Project and Portfolio Management (PPM) Center standardizes, manages, and captures the execution of project and operational activities. It provides critical information in real-time to help you make the right investment decisions at the right time.
Current courses for this product:Demand Management |
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HP Demand Management module provides real-time visibility and management to IT requests. With proper visibility and control over IT demand, managers can ensure that prioritization is done correctly and allows IT to function more effectively with fewer interruptions and better alignment to business priorities.
Current courses for this product:Deployment Mangement |
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HP Deployment Management module allows IT to automate the migration and deployment of application changes. By moving from a manual, error-prone process to an automated, predictable process, costs and risks can be reduced. HP Deployment management automates the change management process for enterprise applications using defined workflows with enforceable security.
Current courses for this product:Portfolio Management |
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HP Project Management module allows IT managers to reduce project complexity and accelerate project delivery. By combining the features of traditional project-management tools with process-based task workflows, HP Project Management allows the organization to leverage best practices and deliver on time and on budget.
Current courses for this product:Univeral CMDB |
View Course Schedule | |
HP Universal CMDB ( Configuration Management Data Base ) is a repository for maintaining the IT service configuration view, and maps infrastructure and application components to one another. By maintaining a mapping of the relationship between IT infrastructure components, application components and services, IT is better equipped to manage changes and understand change impacts before implementation.
Current courses for this product:LoadRunner |
Request Custom Training |  |
HP LoadRunner is a highly scalable and robust performance testing platform. With LoadRunner, performance engineers can create real-world testing conditions in the lab and identify performance bottlenecks before applications or service packs are rolled out. With LoadRunner’s advanced capabilities and diagnostics, performance engineers, system architects and developers can work collaboratively to understand system capacity and optimize the performance of each layer.
- LoadRunner Concepts
- Running Load Tests
- Recording Scripts
- Analysis
- Advanced LR Testing solutions
- LR Certification Boot Camp
QuickTest Professional (QTP) |
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HP Quicktest Professional allows QA staff to create reusable, repeatable automated tests as an enhancement to manual testing. With Quicktest Professional’s broad application support, testers can create tests and test frameworks to reduce the cost of functional and regressions testing, catch defects earlier, and improve application quality.
- Testing with QuickTest Professional
- QuickTest Professional Hands on Lab
- QuickTest Professional Test Solutions
- VBScript for QuickTest Professional Users
- Advanced QuickTest Professional
- QuickTest Professional Certification Boot camp
Quality Center |
Request Custom Course | |
HP Quality Center is a software quality management system that allows teams to centralize and manage testing processes, assets and workflows. The solution organizes project releases, requirements, test plans, execution results and defect management in a central repository for distributed access. Advanced dashboards and reporting capabilities give teams enhanced visibility to project status and ensure a higher level of quality in delivered systems.
- Quality Center Concepts
- Using Quality Center
- Advanced Quality Center
- Quality Center Advanced Reporting
- Quality Center Project Customization
- Quality Center Site Administration
- Quality Center Migration
- Quality Center Workflow
- Quality Center Certification Boot Camp
Performance Center |
Request Custom Course | |
The course covers material from both the Administration and User sites. The Administration topics are designed to teach the student important concepts that are used to maintain the Administration site, set up users, and manage resources. The User Site topics include how to schedule tests, run tests, and analyze test results. Students will learn how to effectively and efficiently plan, create, schedule and run a simple test based on the goals determined at the planning phase. They will also learn how to interpret analysis graphs and achieve set performance testing goals.
- Performance Center Concepts
- Running Load Tests from Performance Center
- Performance Center Administration
- Performance Center Certification Boot Camp