What do First Contact clients
tell us about their successes?
First Contact clients have one thing in common – they rely on First Contact to lower IT costs, reduce risk, and accelerate time to value.
Our clients represent very large and small businesses and organizations: government (federal and provincial), Canadian financial institutions; major industries such as retail, telecommunications, automotive, manufacturing; and public sector industries such as Health Care and Utilities.
We can't list their names or show their logos, but we can let you know what they tell us about their success with First Contact.
"Performance Center improved the efficiency and effectiveness of our Performance Optimization processes. Over the course of three years, we estimate our total savings to be between $9 million and $11 million."
"We reduced our Oracle 11i testing time significantly and now we are able to deliver higher quality products across the board."
"From a management perspective, Mercury Quality Center ensures that we know what resources we need to deploy to fix variances or glitches before they become production problems."
"We eliminated 2,400 defects before going live."
"We reduced our 5 week reduction in release process."
"We gained 70% improvement in production performance."
"We increased test coverage, created repeatable process and made informed go-live decisions."