First Contact is an authorized HP business partner and a former Mercury Interactive business partner prior to HP’s acquisition of Mercury Interactive in 2006. The company operates authorized training centers in Canada and has partnered with HP to deliver successful projects together. The company has branched out to provide clients with expertise in Project & Portfolio Management and Business Availability Center solutions as a natural part of their ALM-focused portfolio.

First Contact joined the Oracle business partnership program as an extension of their expertise in HP solutions for the Oracle applications market. Oracle clients demand a business partner who understands their implementations and can quickly implement their quality initiatives using HP Software solutions, and First Contact has helped several organizations ensure the quality, scalability and performance of those systems.

Shunra Software is the market leader in providing WAN emulation solutions that enable organizations to deliver high performing network applications to their global end-users. Shunra has patent-pending technology for predicting and analyzing application performance over a WAN while testing in a pre-deployment lab environment. Global organizations leverage Shunra to reduce time-to-market for new services, guarantee application deployment success and ensure applications deliver a high quality experience.